Amazon Doesn’t Care About You… Just Your Money.

Speed-1994-e1341310422119Pop quiz hotshot. There’s a product you want to buy on Amazon. Once the product is ordered, you cease to exist. There is no customer service; no one to talk to or even email. What do you do? What do you do?

Do yourself a favor. Cancel the order, go to your local brick and mortar store, select the actual gift you are interested in, pay for it on the spot and carry it home with you.

Amazon wants you to think they care about you. But really, all they want is your money. Are you familiar with Amazon’s mission statement: “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online…”

Jeff Bezos, Amazon’s CEO said that putting the customer first is one of three big ideas Amazon has had.  Too bad he has no idea what that means.  How can I be first if I cannot even communicate with your store… I cannot ask for help or tell you my concerns. I can simply order or not.

I choose not. Thank you very much for not caring.

Jim Sweeney

Jim is a veteran of the agency industry and the founder of Sweeney. He is uncommonly passionate about the idea of creating and implementing insanely great marketing campaigns that achieve insanely great results. He pioneered the full-service, full-circle agency model and continues to forge new ideas in an ever-changing industry. And he is accessible to everyone about anything, seemingly all the time, serving as a mentor to all agency personnel and clients.