Last year I went to Vegas for a girls trip and we stayed at the Wynn. Our experience was absolutely terrible, from maintenance issues, to bad food and poor service. You can read all the details here: http://consumergoods.wordpress.com/2009/02/24/the-wynn-not-all-it-is-cracked-up-to-be/
After we got back last year, I immediately went to work writing and sending the Wynn a letter about our experience. Within a few days, I received a call back from guest services, and the Wynn decided to comp our rooms.
Just last week, my husband and I gave the Wynn a second chance. I certainly didn’t have high expectations this time based on the past experience. However, we were pleasantly surprised and the experiences were day and night.
We had a great time at the Wynn. The service and food were excellent. We definitely recommend grabbing launch at the Country Club Grill for a great view of the golf course and excellent food. My husband said it was the best burger he ever had and it was the best French dip sandwich I ever experienced.
All in all the Wynn was top notch. I would definitely recommend it after this past experience.